ANZ Wheels & Tyres NZ Limited (trading as ANZ Wheels & Tyres)
1. About this Policy
ANZ Wheels & Tyres NZ Limited (“ANZ Wheels & Tyres”, “we”, “us” or “our”) are committed to protecting the privacy of your personal information in accordance with New Zealand privacy laws.
This Policy forms part of our Terms and Conditions of Trade (“Terms of Trade”). You should read this Policy in conjunction with the Terms of Trade.
When you use this website and engage us to provide you with any goods or services, communicate with us, participate in any of our promotional actives, or use any of our other services, you agree to the use and disclosure of your personal information in the manner set out in this Policy.
By providing us your personal information, you acknowledge and agree that ANZ Wheels & Tyres, and its related companies may collect, store, use and disclose your personal information in accordance with this Policy.
2. Changes to this policy
We may, from time to time, review and update this Policy. Any Amendments to this Policy will be posted on our website and be effective on and from the date of the update posted on the website. We encourage you to check our website periodically to stay informed of any updates. All personal information collected is held at ANZ Wheels & Tyres NZ Limited and will be governed by this Policy.
3. Personal Information we collect
The kinds of personal information we may collect from you will depend on what type of interaction you have with us. Personal information we may collect from you includes:
4. Purpose for collecting personal information
We will generally only collect and use your personal information for the purposes of our general business operations including:
If you do not provide the personal information requested, we may not be able to provide you with the relevant goods and services.
5. Disclosure of your personal information
We may disclose your personal information for the following purposes:
6. What security measures are in place?
Your personal information is stored securely in accordance with the Privacy Act 1993. We frequently review our security measures.
If a substantial data breach has or may have occurred involving your personal information then we will notify you as soon as practicable.
We will take reasonable measures to destroy or permanently de-identify your personal information if we no longer need to retain it.
Your computers may use “cookies” when you visit and use our websites.
Cookies are small files that are placed by a website and reside on your computer and are recognised when you visit or re-visit a website. A cookie does not contain personal information. It provides details about your IP address, the platform you use, the browser that you use and what domain you are accessing the server for. For example, with this information, we can ensure that the most relevant content is being shown on our websites and track traffic patterns to our websites.
8. Linked websites
9. Access and correction to my personal information
Under the Privacy Act 1993, you have the right to seek access to the personal information that we hold about you and to request that it is corrected. To find out more about how to do this, please contact us at the details provided below.
10. Who do I contact if I have further questions?
This returns policy is applicable to all purchases made from www.anzwheels.co.nz website.
Incorrectly Supplied Products
If you have been accidentally supplied the wrong product, we will supply the correct product (where it is available) or issue a credit / refund.
In order to supply the correct product, the incorrect product will first need to be returned to us. We can arrange the collection of the incorrect product by courier.
In this scenario, we will need to be notified within 7 days of purchase / delivery and the incorrect product supplied must be in a resaleable / unused condition.
Products That Are Faulty Upon Arrival / First Use
If the product you received is faulty upon arrival / first use, we will either repair or replace your product or issue a credit / refund when a suitable replacement is not available.
In order to repair, replace, or issue a credit / refund for a faulty product, it will need to be returned to us for testing to confirm that it is faulty.
All returns of this nature must be made within 7 days of purchase / delivery.
Testing Fees And Return Freight
If you return a product to us that is not faulty, you may be liable for a testing fee and freight charges to return the product to you.
In some special circumstances we may agree (at our discretion) to accept a return of a product that is not faulty. In this case, the item should be returned within 14 days of purchase / delivery.